Housing Services
General Information
Our Housing Section is located at the Civic Offices, Limerick Road, Nenagh and can be contacted by direct dial to 067 44842, 44843, 44844.
Applications for Rehousing
When you submit an application for rehousing, we will examine it immediately to ensure that the application is completed correctly.
If the application is complete, we will issue an acknowledgement of receipt within 3 working days. This acknowledgement will confirm the date on which the application was received and the reference number allocated to it.
If the application is incomplete, we will notify you within 7 working days specifying the further information needed to validate it.
We will process and issue our decision to you within 6 - 8 weeks of receipt of the complete application. In the event of application being refused, a review will be undertaken where changes in circumstances occur.
Emergency Repairs to Rented Council Houses
We will respond to emergency repairs (e.g.: plumbing, electrical faults) within 24 hours of receipt of complaint.
Reletting of Houses
We will carry out all minor repairs (e.g.: painting/broken window) within 1 month of vacancy occurring.
We will carry out all extensive repairs (e.g.: cooker replacement/window/door replacement) within 8 – 10 weeks of vacancy occurring.
Vacant houses, suitable for re-letting, will be allocated to new tenants within 4-6 weeks of vacancy occurring.
Payment of Rent
It should be noted that the income from rent finances our housing maintenance and repairs programme and so it is important that all tenants keep their payments up to date. The vast majority of tenants pay their rent on time each week. However, some tenants fail to pay on time and this results in arrears accumulating. Accordingly, the Council must insist on timely payment of all rents due.
Procedure for Collection of Arrears
Where a Tenant/Tenant Purchaser of a Council house falls 4 weeks in arrears, an Arrears Notice will be issued giving the Tenant/Tenant Purchaser 7 days to clear the arrears. Where:
- the arrears are not cleared within the seven (7) days or
- a suitable agreement is not reached between the Council and the Tenant/Tenant Purchaser for payment of the arrears over a period or
- agreement reached for payment of the arrears has not been honoured,
the Tenant will be advised by letter of the Council’s intention to institute proceedings for repossession of the house.
Tenant Participation/Estate Management
A number of Resident Association have been established in our housing estates. These Associations can avail of a Grants Scheme in operation by this Council in respect of Grass Cutting/Environmental Works undertaken by Resident Groups.
Assistance/advice in getting involved in Tenant Participation/Estate Management can be obtained by contacting the Housing Section at 067 44839.
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