You are here: Home > Services > Your Council > Customer Action Plan 2005-2009 > Mission Statement & Core Values

Mission Statement & Core Values

We commit ourselves, in partnership with all our stakeholders, to improve the quality of the economic, social and cultural life of our communities.

OUR CORE VALUES

DEMOCRACY

We respect and uphold the democratic participation of our elected members and our citizens and value their role in the strengthening of our organisation.

CUSTOMER/CITIZEN CARE

We acknowledge the need to provide good quality services in a professional, efficient, effective and impartial manner and to ensure that our policies and activities are based on the principle of good customer care.

ENVIRONMENTAL CARE

We are committed to ensuring that our values, our policies and our actions incorporate the principle of sustainable development, respecting and protecting our natural and built environment, our culture and our heritage.

OUR STAFF AND OUR ELECTED MEMBERS

We recognise that our human resources are our greatest asset and their training, development, safety and welfare are a primary objective.

PARTNERSHIP

We appreciate the value of a positive working partnership involving our staff, our members and our citizens and acknowledge its importance in the future development of our organisation and in the management of change

Top of Page

Level Double-A conformance icon, W3C-WAI Web Content Accessibility Guidelines 1.0 Translate FrenchFlag GermanFlag SpanishFlag ItalianFlag PortugueseFlag JapaneseFlag KoreanFlag RussianFlag ArabicFlag ChineseFlagSimplified